From unnoticed to WOW: Offer personalized upsells with ease

Oaky is a hyper-personalized hotel upselling software that helps hotels boost revenue through segmentation, personalization, and dynamic pricing while automating the upselling process across all the stages of the guest journey.

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Award-wining Hotel Upsell Software

Create satisfaction and delight with your upsell offering via an intuitive guest platform. Empower your guests to design their own stay.

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Rely on our data and automation to generate incremental revenue with minimal effort. Gain insight from best practices to optimize your upsell products and services further.

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Optimize your conversion rate by presenting segment-specific offers to your guests, to increase comfort, convenience and delight per guest profile.

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Make contact at key points in time before your guests’ arrival and during their stay. Influence guest decision-making about various aspects of their trip. Choose your preferred channels.

H-hotels

Munich, Germany • 5 star hotel

€6030 Monthly upsell revenue

9.3% Conversion rate

H-Hotels, an independent hotel group based in Germany, saw a boosted ADR after selling an increased number of room upgrades.

Cross Hotels & Resorts

Bali, Indonesia • 5 star hotel

89% Email open rate

14.8% Deal conversion rate

Cross Hotels & Resorts increased incremental revenue and workflow efficiency. In their words: “the investment is quite small, and the return is fantastic.”

Radisson Blu Hotel

Dubai Waterfront, UAE • 5 star hotel

70% Increase breakfast requests

800% More incremental revenue

The Radisson Blu Hotel, Dubai Waterfront used Oaky to automate upsells that were already popular, increasing profitability exponentially.

Oaky’s robust upsell software serves your hotel at every level

Chain dashboard

Manage your upselling initiatives chain-wide.

Guest segments

Target efficiently. Offer relevant deals.

Deal library

Get inspired by 100+ highly converting offers.

Chain revenue reporting

Receive periodic performance data of your chain.

Onboarding tool

Go live quickly and easily.

Guest segments

Target efficiently. Only offer relevant deals.

Revenue dashboard

Stay on top of each hotel’s upselling results.

Dynamic room upgrade pricing

Accurate, automated room upgrade rates.

OTA Access

Reach all guests with your upsells.

Omni-channel

Speak to guests via your preferred channels.

Dashboard overview

All requested upsell deals in one place.

Availability

Offer deals only when available.

2-way integrations to your PMS

Reduce manual work.

Schedule guest communication

Set communication to send at optimal times.

Pre-arrival report

Timely reminders of deal requests.

Availability

Offer deals only when available.

2-way integration to your PMS

Reduce manual work.

Deal Library

Sell more F&B and Spa deals.

Integrations

Connect your favourite tools to Oaky.

Pre-arrival report

Timely reminders of deal requests.

Translations

25 languages supported.

OTA access

Reach all guests with your upsells.

Deal library

Get inspired by tried-and-tested deals.

Omni-channel

Speak to guests via your preferred channels.

Customisations

Branded emails and Guest web app.

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"Since we started using Oaky, we've seen a significant increase in deals like breakfast add-ons, parking, room upgrades, early check-in, and late check-out. This has positively impacted our hotels’ RevPAR and TRevPAR."

Gaby Maaswinkel-vd Bosch, Associate Director of Revenue Management for the Netherlands

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"Across all our hotels, we see a minimum open rate of 80-85% every month for Oaky’s emails."

Alexis Remy VP RM & Distribution at Hard Rock International

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"The effectiveness in generating additional revenue surprised us. We started receiving guest requests very quickly after activating the system."

Shanaka Perera, Regional Director of Digital, E-commerce and Distribution

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Chrystal Timmerman Sofitel the Grand Amsterdam Oaky 3 1 2 1 1

"Oaky helps upsell higher room types and various add-ons, positively impacting our TRevPAR."

Chrystal Timmerman, Director of Revenue Management

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"With Oaky, we went from upselling almost nothing to… a lot! Now, our front desk team is equipped with an easy-to-use upsell system enabling them to suggest relevant upgrades and services to guests pre-arrival and at check-in."

Michiel Bogaert, Corporate Revenue and Distribution Manager

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"Oaky increases the volume of guests targeted and hence the overall conversions.”

Chetan Patel, VP Digital & CRM at ONYX Hospitality Group

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