You're one step away from boosting your hotel revenue

Oaky is an easy-to-use platform that helps us engage with guests, upsell higher room types and various add-ons, positively impacting our TRevPAR.
Chrystal Timmerman Sofitel the Grand Amsterdam Oaky 3 1 3
Chrystal Timmerman
Director of Revenue Management at Sofitel Legend the Grand Amsterdam
Oaky is making it easy for us to give guests experiences that rock. With other vendors, I had always felt limited in what we could do. Now, it seems like the possibilities are endless.
Alexis Hard Rock Hotel
Alexis Remy
VP of Revenue Management & Distribution at Hard Rock Hotels
The effectiveness in generating additional revenue surprised us. We started receiving guest requests very quickly after activating the system.
Shanaka minor hotels 8 kopie
Shanaka Perera
Regional Director of Digital, E-commerce and Distribution at Minor Hotels

What to expect from the demo

Schedule time with our team to see:

  • How to personalize and automate upsells across your guests' entire journey
  • How much upsell revenue your hotel can generate
  • How to break the cycle of unsold suites, dining options and other services at your hotel

You're one step away from boosting your hotel revenue

Book a demo

TRUSTED BY

Hard Rock Hotels Accor logo RHG Minor international logo vector 1 Strawberry logo Dalata hotel group logo

Why hotels choose Oaky

See how other top hotels worldwide benefit from Oaky

Hard Rock Hotel New York
Hard Rock Hotel New York
New York, USA • 4-star hotel
360% Upsell revenue increase
ROI of 41 On average in 2023

Hard Rock Hotel New York increased its upsell revenue by 360% in 2024 and reached an ROI of 41.

Anantara world islands hotel
Anantara World Islands
Dubai, UAE • 5-star hotel
62.5% Upsell revenue increase
ROI of 52 On average in 2023

Since the implementation of Oaky, Anantara World Islands has witnessed a notable surge in guest engagement, coupled with impressive revenue achievements.

Elite Palace Hotel
Elite Palace Hotel
Stockholm, Sweden • 4-star hotel
51% Upsell revenue increase
ROI of 215 On average in 2023

Leveraging segmentation, the Elite Hotels team customizes their offers to various guest segments, resulting in significant revenue gains.

ACHIEVEMENTS

Best Upselling Software 2024 Best Places to Work Badge 2024 1 Best Upselling Software 2023 Badge Best Upselling Software 2022400px 1 Best upselling software Hotel Tech Awards 2020 Badge Best Upselling Software 2021400px 1 2019 Top Rated Upselling Badge Oaky 2022 01 14 100250 lcqo Support cert badge

Frequently Asked Questions

What is the ROI of Oaky?

Every hotel is unique and so are the ROI figures you can achieve. Oaky’s ROI might vary between 6x to 215x and higher depending on your hotel location and upsell potential. Let’s discuss your specific situation in a discovery call!

How is Oaky different from CRM software?

CRM systems and hotel software, like Oaky, are designed with different purposes in mind. While CRM focuses on managing guest interactions and collecting guest data to improve customer relationships, Oaky hotel upsell software specializes in optimizing your ancillary sales and revenue through personalized offerings and automated upselling techniques.

Do I really need Oaky if we use a CRM or any other guest communication solution?

Yes, you do. Hotel upselling software, like Oaky, and CRMs, or any other guest communication solution are not interchangeable. While CRM systems manage guest interactions, Oaky focuses on perfecting upsells at every opportunity.

Our mission is to deliver the perfect upsell every time, enhancing revenue and guest satisfaction. Oaky's pre-arrival emails, with an 80% open rate, 40% click rate, and 10% conversion rate, are crafted to boost ancillary revenue through personalized offers. Additionally, Oaky includes Front Desk Upsell automation and In-Stay Upselling to maximize every opportunity throughout the guest's journey.

Where does Oaky fit in the guest journey?

Oaky enables you to enhance each stage of the guest journey with strategic upselling.

Before check-in, Oaky sends two pre-arrival emails, encouraging guests to upgrade and personalize their stay (Pre-arrival Upselling).

With Oaky’s Front Desk Upsell automation, you can also empower the front desk team to seize upsell opportunities at check-in. With gamification, live availability synced from your PMS and smart upsell prompts right from the software, your front desk agents are equipped with the necessary tools to become upsell pros in no time.

On top of it, extend your upsell strategy with In-stay Upselling, providing access to your deals throughout their entire stay until departure.

What is the price of Oaky?

We understand that pricing is a key factor in selecting a hotel software that aligns with your requirements. Our pricing model is tailored to your specific situation and the Oaky products you choose. Let's discuss your goals and needs during a discovery call to explore our pricing options and create a customized package for you.