Text message
Share upsell deals via text message before and during your guest’s stay.
Benefits
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Increase convenience for guests
Present upsell offers accessible from their phone. -
Push deals according to priorities
Take current hotel priorities during the guest’s stay into account, i.e. filling lunch slots at the restaurant. -
Reach out to all guests
Communicate with guests that haven’t yet shared their email address with you. -
Make use of pre-translated templates
These templates have been tested for high conversion rates. -
Create smart communication flows
Avoid unnecessary texts being sent, i.e. by sending texts to guests who haven’t engaged with your pre-arrival email.
How it works
Enable text messaging as a guest-facing communication channel from your Oaky
Make use of pre-translated templates, or create brand-aligned copy, and apply features like segmentation to ensure the right message reaches the right guest.
Your messages will be automatically sent to the guest at predetermined times.
In a nutshell
Allow guests to browse deals on their phone before or during their stay with text messaging. Communicating a hotels’ upsell offering via text messaging is a practical way to access guests in a direct way that is convenient for them.
Ready to get started?
Explore Oaky for yourself or contact our sales team to give you a tour of the product. We’re sure we can help you out.
