Product update: What's new in Oaky? [Q1 2023]
Oaky Product Team
Knowing how important branding is for every hotelier, we’ve been hard at work refining and adding new capabilities to the Oaky product so that you can showcase your brand like never before.
Next to expanded branding options as one of the most prominent highlights, our quarterly product update encompasses many more engaging feature refinements, new releases and exciting partnerships, including our certification with IDeaS, a leading revenue management solution for hotels. Let’s dive right in.
Product Improvements and Enhancements [Q1 2023 Recap]
Spotlight your brand with Oaky’s branding enhancements
For many guests, especially those who book their stays via OTAs, pre-arrival emails give an excellent opportunity to discover your brand for the first time. That’s why it’s essential to ensure that your pre-arrival emails and guest landing pages reflect your brand.
With our recent enhancements for your Guest Landing Pages, you’ll be able to deliver a fully branded experience to your guests from the get-go. Now you can:
Customise your CTA buttons by:
By changing their shape, colour, as well as the button text
By using your preferred typography style (our font selection has been expanded with two new fonts — Roboto and DM Serif Display)
Applying customisation to your Cancel CTA on the request confirmation screen.
Adjust the footer to match your brand styling.
Change the background colour of your landing pages.
Customise your deal tags by changing their text and background colour.
More opportunities to boost revenue
On 7 March, we announced joint certification between Oaky & IDeaS. It means we're one step away from completing the integration between the two award-winning hotel tech solutions, which is expected to take place early in the coming quarter.
With this integration, you'll be able to unlock a previously untapped revenue stream by automating your room upgrade and early check-in/late check-out pricing, resulting in a potential uplift of over 45% in guest spend per upgraded night.
Discover the benefits of the upcoming integration by downloading this brief one-pager.
- Oaky is also now a certified partner of SIHOT, Infor HMS, Shiji, StayNTouch, Apaleo. This means new 2-way integrations are on the horizon.
- You can now create new upsell deals in one click with our brand-new feature allowing deal duplication-
- Deal header images are now automatically added to your image gallery for fast and easy access.
E-learning: Front Desk Upselling Courses
As a front desk agent or manager, mastering the art of upselling can have a significant impact on your hotel's revenue (and your commission!).
That's why we've developed two expert-led courses to help you polish your skills and establish an upselling culture at your property. There's no better time to enrol than now that the Front Desk Upsell automation is up and running, and more PMSs will be enabled soon. Use the links below to get started.
Front Desk Upselling (for front desk agents)
How to Create an Upselling Culture (for front office managers)
What’s coming next?
It is just the beginning of Q2, and we have already released our brand-new solution to transform front desk upselling — Front Desk Upsell automation. This revolutionary functionality is already available for Mews and OPERA Cloud customers, and more PMSs are coming soon. Would you like to speed up the integration for your PMS? Join the waitlist so we can prioritise your PMS integration.
Are you still unsure about using upselling automation for your hotel? Chat with one of our upselling experts to see how upselling can be a solution to lagging profitability, bland guest experience and staff turnover.