Oaky + hotelkit integration: a simple hack to streamline operations

But the more offers bought, the more chaos, open tabs and crossed lines of communication, right? Not so with Oaky's exciting integration with hotelkit.

Create a seamless upselling journey for your hotel team as well as your guests! Oaky’s integration with hotelkit allows you to streamline the operational aspect of your upselling initiatives by instantly allocating related tasks to relevant departments in your hotel.

hotelkit is an innovative and easy-to-use hotel operations software, allowing you to easily collaborate with your entire workforce via computer, tablet, and smartphone.

hotelkit’s collaboration tool specialises in making handovers smoother by streamlining processes. While Oaky deals can be automatically registered in your system, every hotel manages the delegation of the associated tasks in different ways and with various degrees of efficiency.

With the new integration between Oaky and hotelkit, you can arrange that tasks for relevant departments and/or team members are automatically allocated as soon as the deal comes in. Communication becomes simpler, delegation becomes a no-brainer and tracking the progress of tasks becomes easier than ever!

“The integration between Oaky and hotelkit aims to make your life easier as a hotelier. Whenever a guest requests a service or an upgrade, that request will show up right in your hotelkit environment. You can even decide who in your hotel will receive this request. This way, you’ll never overlook an upsell request from Oaky again. You’ll see the difference in your incremental revenue!” Coen Onderwater, developer at Oaky

Oaky's integration with hotelkit makes it possible for incoming Oaky upsells to appear and be actioned upon within the hotelkit app, meaning a reduced chance of missed notifications. It also makes it possible that relevant team members are directly alerted, saving the steps it takes to manually delegate tasks.

“I believe technology should act as an enabler, helping someone do a task more efficiently and effectively, so they can spend time on things that matter! This partnership with hotelkit is a good example for that. The integration helps the hotels operations team to automate the execution of the deal requests via Oaky. They do not have to worry about forgetting to operationalise a guest’s request. With the execution of the deal out of the way, they can focus on other tasks that bring value to the guest, their team and the hotel.” Saahil Karkera, Head of Customer Success

"hotelkit puts everything you need for running your hotel in the palm of your and your team’s hands. The interface with Oaky takes it to another level, sending all guest requests directly to hotelkit, where they can be handled right away. This makes upselling and satisfying your guests’ needs as easy as ever." Marius Donhauser, CEO hotelkit

• If an Oaky deal requires the attention of several departments, hoteliers can define specific recipients from various departments in their hotelkit.
  
• Removes the need to log in to multiple platforms - manage the tasks associated with your Oaky deals in the same place you already manage the rest of your operations.
  
• Take care of your employees as well as your guests. By cutting out the stress of missed tasks and extra manual work, you can not only enhance your team’s workflow, but reduce mistakes and miscommunication.

Oaky and hotelkit’s integration saves the hotel’s front office and operational team untold amounts of manual work. The optimised communication and methodical process that hotelkit offers makes it a perfect partner to an upselling programme.

Check out and activate the hotelkit + Oaky integration via the hotelkit Marketplace!

Learn how to use hotelkit and other hotel tech solutions to streamline your guest journey further.